How To De-escalate Defensive Dialogue With Ease

Without Stressing Over Making Matters Worse or Wrecking Relationships.

 

Can we talk about conversations for a sec?

More specifically…

What YOU’RE currently doing (or not doing) to deal with the increased frequency of angry, fearful, judgemental... the list goes on—and the generally elevated level of dissatisfaction amongst clients, boards, and staff.

Let's be honest for a second. You may be dealing with increased discontentment and a new set of expectations about what people think is okay and not okay. 

Perhaps you're dealing with issues that never used to be issues three, five, or even ten years ago. It's frustrating, time-consuming, and draining. And I haven't even mentioned the shift in how we respond to Gen Zers now coming under your responsibility. Not to mention if you’re navigating teenagers at home.
You find yourself dealing with a whole new level of stress, emotions, and a whole raft of differing opinions, whether they're yours or theirs.

Do these resonate?

"I'm eager to learn and master effective communication from the ground up, ensuring a solid foundation for future success."

"I'm tired of dealing with unhappy, dissatisfied, and discontented people, and I think there has to be an easier way! "

"I hate misunderstandings or conflicts! I want to know more about HOW to speak up about challenging things and still keep the relationship intact."

" I am sick of the way people talk to each other around here. I want to say something, but I know I must be careful how I broach the topic”

YIP? Well, you are not alone, my friend. This last one resonates with a situation in my house this morning between my teenage son and his father. I’m going to need to use my own IP to sort this! It wasn’t that long ago that the comment would have ended with…” but I don't know how."

Thanks to Social Media, we, as a species, are more disconnected from each other today than at any other time in history. People don't talk to each other anymore like they used to, and it's causing chaos for those of you leading people.

I bring this up because we've reached an interesting time in the world regarding people's expectations and behaviours towards each other.

On the one hand, you no longer need me (or anyone) to tell you how critical it is to have an easy-to-follow step-by-step process for dealing with the complex challenges and issues you face for overall success, well-being, and stress management.

*Thank you, Captain Obvious*

However, by the same token, about 95% of leaders I talk to are still struggling to deal with the ongoing challenges and issues that appear daily.

The odd success here… the odd success there, and many blowups and unsuccessful outcomes on the way through.

All good.

Better than nothing.

But still a far cry from the CONSISTENT and PREDICTABLE success your well-being and stress levels require.

Time to put an end to that ;-)

I want you to have the confidence to double down on an applicable, confident conversation strategy that you feel good about.

But I want to get you fully up to speed on the exact strategies that work RIGHT NOW so that you can focus your time and energy only on what’s important.

Based on five years of intensive research and application, working with over 1000 clients who have transformed their experience of challenging conversations, I'm thrilled to share with you the culmination of my work. 

So… instead of slipping into overwhelm trying to deal with “all the things. All at once.”

I’ve packaged it all together in my brand-new communication masterclass:

How To De-Escalate Defensive Dialogue With Ease Without Stressing Over Making Matters Worse or Wrecking Relationships.

In this brand-new training, I’ll walk you through: 

  • 4 game-changing secrets to tackle difficult dialogues head-on!

  • How to break free from hasty conclusions and judgments and sidestep the blame game that often shows up in challenging conversations.

  • Three factors influence whether the conversation will be dialogue or disagreement.

  • Essential tools and strategies to lead discussions with clarity and purpose.

  • How to make a conversation safe to talk about pretty much anything.

  • What to do if someone get defensive when you bring up the issue.

 

Click Here To Pick the Masterclass That Best Fits Your Schedule. (I’m offering multiple times!)

Tuesday 19th March, 2024, @ 11:30 - 12:30 pm

Wednesday 20th March, 2024, @ 4 pm

Thursday, March 21st, 2024, at 7 a.m. (We may have to navigate people coming and going from the house with this one. I'm all good if you are!)

This is a *must-attend* if:

  • You want to know how to have more control when conversations don't go as expected.

  • You’re tired of dealing with tense situations that become bigger than they need to. Those interactions leave me feeling drained and frustrated.

  • You want to know more about how I can speak up about challenging things and still keep the relationship in tact.

  • You’re feeling overwhelmed and exhausted by constantly being in reactive mode, tackling one problem after another. It's emotionally draining to spend your days fighting fires.

  • You’re thinking there has got to be a better way.

If you’re willing to invest just 60 minutes to get FULLY up to speed on the most powerful “what’s working now” to De-Escalate Defensive Dialogue..

I promise to reward your energy with only the latest and most effective strategies that will have you eliminating stress and taking control of the issues that keep showing up.

Cool?

Can’t wait to see you on the masterclass!

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Unveiling the Secrets to Tackling Toxic Team Dynamics

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The High Cost of Avoiding Difficult Conversations